A live look at what we have built for Montcalm Collection, and what comes next.
Afternoon Plenary · Part 1 Vadym Stretovych, Tech Lead, COCON
Montcalm Collection × COCON · 15 July 2026
Our operating principle
Transparent by default. Your data is always open to you.
Everything you see today runs on live data from Trybe. Nothing sits hidden behind us. If it matters to the partnership, you can see it whenever you want.
What we run for YĀTRĀ
The technology stack we run
01
Live Data Layer
A full connection into Trybe. Any report, any metric, on demand. One source of truth.
CRM capture, availability, digital forms and guest comms. Less manual admin.
04
Own Infrastructure
Self-hosted, monitored, reliable. We control the whole stack, no black boxes.
Live · dashboard.spa-tech.live
Tech Showcase
The Spa Performance Dashboard
Revenue, occupancy, treatments and utilisation, per property, updated daily from Trybe. This is the dashboard our team runs the spas on, and we share it openly with you.
Revenue Gross against monthly target, avg spend, orders, by site and sales channel.
Utilisation Treatment fill rate, avg per slot, peak-hour distribution.
Coverage In-house vs agency, with coverage gaps flagged as upsell.
Heatmap Booking density by day and hour, so you see when each spa is busy.
Next slide shows the dashboard in full. Log in to dashboard.spa-tech.live to walk the live version.
Live
Spa Performance Dashboard
dashboard.spa-tech.live log in for live data
The dashboard our team runs the spas on. Shared openly with you, updated daily from Trybe.
Live · Tally → Sheet → Shared Drive PDF
Automation · Forms & PDFs
Digital intake and sign-forms, fully paperless
1 · Fill
Tally form
Guest signs once on a tablet at check-in.
→
2 · Log
Master sheet
Every submission becomes one row, instantly.
→
3 · File
Signed PDF
Auto-filed in the Shared Drive, per guest.
Try the real form
tally.so/r/MeOEYY
No paper, no re-keying, signature captured. It also protects our LQA and Forbes 5-star standards. The next slide shows the full pipeline.
Live · East
Paperless Sign-Form Pipeline
tally.so/r/MeOEYY Form → Sheet → PDF
One guest journey, zero paper, and instantly retrievable in the Shared Drive.
Live · availability.spa-tech.live
For Front-Office Teams
Live availability & booking engine
Real-time free/busy across every spa. Reception and concierge see availability instantly.
Anonymised and secure. The right info for front-office, none of the sensitive data.
Book on the spot. Turn a guest question at the desk into a confirmed booking in seconds.
Front-office referral leaderboard. Every concierge referral is tracked to a reward pool.
The real view, embedded from therapist.spa-tech.live.
New · for Ownership & Senior Management
Introducing
The Group View Dashboard
One screen, all properties. East, RLH and Mayfair together, refreshed nightly.
Real numbers from Trybe. Revenue, orders, avg spend, target attainment and sales-channel mix.
YTD 2026: £870k group revenue across the three Montcalm spas.
Built for Nadira, Jonathan and the senior team. One secure login, full visibility whenever you want it.
Next slide shows it in full.
New · Ownership
Group View Dashboard
Montcalm YĀTRĀ spas YTD 2026 · live from Trybe
Real YTD figures. £870k group revenue, 6,295 orders across East, RLH and Mayfair.
GSS Reporting Cadence
A consistent rhythm both sides can rely on
Weekly · live now
Automated report via Looker Studio. A per-property report reaches each GM, the Cluster Managers and Jonathan every week, on its own. Already running today.
Monthly
Performance review. GMs + Spa Leads / Cluster Managers walk the numbers together.
Quarterly (QSR)
Strategic review. At head-office level: performance, financial alignment, and roadmap. It breaks down property silos.
Our one ask in return: a set schedule for the hotel to share GSS reports with spa operations. Ideally a direct feed we fold into this dashboard automatically.
Where We Would Love to Collaborate
Four ways to go further, together
GSS data feed
Send the hotel's Guest Satisfaction scores straight into the spa dashboard, no manual re-keying.
PMS / hotel-guest recognition
Connect hotel systems so spa teams recognise in-house guests, apply hotel credit, and personalise the journey.
Shared resource drive
One clean, shared folder for SOPs, brand books and marketing assets. Mutual access, one source.
Group View access
A live login for ownership and senior management, with full visibility whenever you want it.
Where We Are Heading
The tech roadmap
Now → Q3
Group View, live
Open ownership access to the Group View for Nadira, Jonathan and the senior team.
Q4 2026
New-site ready
Any new spa plugs into the same stack from launch, live from day one.
Next
Deeper integration
Hotel and spa data, guest comms over WhatsApp, and predictive occupancy and yield.
Pedro will share COCON's wider tech vision and the ideas we want to explore with you.
Thank you
Transparent partners. Moving with technology, together.
Vadym Stretovych, Tech Lead, COCON Let's build the next phase of YĀTRĀ together.
